Shipping Information | Rudraxis – Delivering Your Sacred Items Worldwide

Last Updated: April 03, 2025

At Rudraxis, we understand how important it is for you to receive your unique Buddhist artifacts, ritual items, statues, malas, thangkas, and other spiritual goods promptly and securely. We pride ourselves on offering reliable international shipping for our valued customers across the globe, sending orders directly from the heart of Nepal. Below you will find detailed information about our shipping policies and options.

How to Calculate Your Shipping Cost?

We believe in full transparency regarding shipping costs. To easily determine the shipping cost for your chosen items:

  1. Add your desired products (e.g., singing bowl, mala beads, Buddha statue) to your shopping cart.
  2. Proceed to your cart.
  3. Enter your country and zip/postal code into the “Shipping Estimator” field.
  4. The system will automatically calculate and display the available shipping options and their costs for your address.

Our Shipping Partners and Delivery Times

We partner with leading global courier services to ensure the swift and reliable delivery of your sacred items. Our primary partners include:

  • DHL: Known for its speed and extensive global network.
  • USPS: A dependable postal service, often utilized for standard deliveries to the US and internationally.

Depending on the weight, size of your order, and shipping destination, we may also utilize other trusted services such as TNT, EMS, SkyNet, and others to provide you with the best possible service.

International Shipping Options & Estimated Times:

We offer several options to meet your needs for speed and budget:

  • USPS Standard International: Standard international delivery. Estimated time: 12-21 business days.
  • DHL International: A faster international shipping option. Estimated time: 7-12 business days.
  • DHL Express: Our quickest delivery method for urgent orders. Estimated time: 5-7 business days.
  • TNT: A reliable international service. Estimated time: 12-25 business days.
  • EMS: A global express mail service. Estimated time: 12-25 business days.

Please Note: These timeframes are estimates. Actual delivery times may vary due to customs clearance processes in your country, local postal service performance, public holidays, and other factors beyond Rudraxis’s direct control. We take great care in packaging all items, especially fragile pieces like statues and thangkas, to ensure their safe transit.

Enjoy Free Shipping on Qualifying Orders

As a token of appreciation for our customers, we are pleased to offer FREE STANDARD SHIPPING on all orders totaling over $777 USD! This is an excellent way to save when acquiring your collection of Buddhist statues, mala beads, thangkas, singing bowls, and other spiritual tools.

Rudraxis Store defines “Standard Shipping” as utilizing services such as DHL Express, DHL International, USPS Standard, USPS Priority, TNT, EMS, or SkyNet. The specific service selected for free shipping depends on the weight, size of the items ordered, and the shipping address. This free shipping offer is subject to adjustment due to returns, cancellations, or exchanges.

Disclaimer: While we strive for timely delivery, Rudraxis Store is not responsible for shipping delays caused by incorrect addresses, inclement weather, email or computer malfunctions, or any other causes beyond our control.

How to Check Your Order Status?

We keep you informed every step of your order’s journey.

  • Order Dispatch: Once your order is carefully packed and dispatched from our facility, you will automatically receive a shipping confirmation email.
  • Checking Status: If you haven’t received a shipping confirmation email, you can always log in to your Rudraxis.com account (if you created one) to check your order status. Additionally, your original order confirmation email contains a “View your order” link, which directs you to your dedicated order status page.

How to Get Your Tracking Number?

Tracking your package provides peace of mind.

  • Tracking Number: The tracking number for your order will become available on your order status page as soon as it ships.
  • Accessing Status Page: You can easily access the order status page by clicking the “View your order” link included in both your order confirmation and shipping confirmation emails.

Shipping Destinations: Where We Ship

Rudraxis proudly serves the global community of Buddhists and spiritual seekers. We ship our authentic items from Nepal to enthusiasts and practitioners worldwide.

Currently, orders placed on Rudraxis.com can be shipped to most international addresses. While we aim for universal reach, due to complex and evolving global logistics and regulations, there may be a small number of countries we are temporarily unable to ship to. If you have concerns about shipping to your specific location, please feel free to contact us before placing your order.

Important Note on Customs, Duties, and Taxes

When shipping internationally, your order may be subject to import duties, customs taxes, or other fees levied by your country’s customs department upon arrival.

  • Recipient Responsibility: These charges are determined by your local customs authority and are the sole responsibility of the recipient. They are separate from the item and shipping costs paid to Rudraxis.
  • Customs Policies: Customs policies vary widely from country to country. We strongly recommend contacting your local customs office for specific details and potential charges before placing your order.
  • Customs Delays: Rudraxis is not responsible for delays caused by the customs clearance process.

Have More Questions?

If you have any further questions about shipping, delivery times, tracking, or require assistance with your order, please do not hesitate to contact our customer support team. We are here to help!